PESANTRENQU PRIVACY POLICY

INTRODUCTION

This Privacy Policy or Privacy Notice ("Privacy Notice") is effective as of July 1, 2024.

This Privacy Notice explains how We, PT Solusi Infotect Semesta Indonesia, through our PesantrenQu Application product and/or its affiliates (hereinafter referred to as "PesantrenQu" or "We"), obtain, collect, store, control, use, process, analyze, improve, update, display, announce, transfer, disclose, and protect Your Personal Data ("Process Personal Data" or perform "Personal Data Processing"). This Privacy Notice applies to all Users of our mobile applications (including the PesantrenQu application, PesantrenQu MPOS or Whitelable Partner), websites (including https://pesantrenqu.id and its derivative sites), features, services, and products (collectively referred to as the "Application"), unless otherwise stated in a separate privacy notice..

PERSONAL DATA WE COLLECT

“Personal Data” means data that identifies or can be used to identify, contact or locate the person or device to which the data relates. Personal Data includes, but is not limited to, name, address, date of birth, occupation, telephone number, email address, bank account, gender, identification (including passport or national identity document) or other government-issued identification, photo, nationality, phone numbers of Users and non-Users in your mobile phone contact list, health data, financial-related data, biometric data (including but not limited to fingerprint recognition and facial recognition), and other data included as Personal Data in accordance with applicable laws and regulations. For the avoidance of doubt, applicable laws and regulations means all applicable laws, bylaws, regulations, rules, regulatory policies, protocols, industry codes, road traffic codes, regulatory permits or requirements of any court, authorizing, regulatory, judicial, administrative or regulatory authority or body, in effect from time to time during the term of this Privacy Notice (“Applicable Laws and Regulations”).

In addition, other data, including personal profiles, and/or unique identifiers, are associated or combined with Personal Data, then they are also Personal Data. The type of Personal Data We collect depends on the circumstances of collection and the nature of the service requested or transaction performed. To the extent permitted by Applicable Laws and Regulations, We may process, collect, use, store and transfer different types of Personal Data, consisting of general and specific/sensitive Personal Data, about You which We have categorized as follows:

HOW WE COLLECT YOUR DATA

The Personal Data that We collect may be provided by You directly or by third parties (for example: when You register or use the Application, when You contact Our customer service, or otherwise when You provide Personal Data to Us). We may collect data in various forms and purposes (including purposes permitted under Applicable Laws and Regulations). We collect your data directly when you interact with us, including through applications, mail or transactions. This includes information you provide during registration, payment, using app features or contacting us. When you use the App, we collect data to improve your experience and provide optimized services. The data collected includes:

HOW WE USE YOUR DATA

We use the collected data for various purposes, including:

Main Services

Communication and Notification

Improvement and Personalization

Analytics

We may also use your data for other purposes permitted by applicable laws and regulations.

DATA SECURITY AND STORAGE

Keeping Your Data Safe

Protecting your personal data is our top priority. We take significant steps to safeguard your information from unauthorized access, collection, use, or disclosure. We implement security measures to prevent unlawful processing, accidental loss, destruction, damage, and similar risks. However, it's important to understand that transmitting data over the internet is never 100% secure. While we strive to maintain the highest standards, we cannot fully guarantee that your data will be immune to risks outside our control.

Your Role in Data Security

You also play a vital role in keeping your data safe. We encourage you to:

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, in accordance with our data retention policy, and as permitted by applicable laws and regulations.

Your data may be deleted or anonymized under the following circumstances:

Disclaimer

You agree to indemnify us from any claims, losses, or liabilities arising from activities or data breaches occurring outside the Application.

YOUR DATA RIGHTS

As a user, you have certain rights regarding the personal data we collect and process, in accordance with applicable laws and regulations. These rights include:

Exceptions

We may refuse your request to access, correct, or delete your personal data if permitted or required by law. For example, if:

For further information about your rights or to make a request related to your personal data, please contact us through the contact information provided at the end of this Privacy Policy.

CHILD PRIVACY

PesantrenQu's Commitment to Child Privacy and the Student Card Feature, PesantrenQu is dedicated to protecting the privacy of all its users, especially children. We offer a Student Card service designed to provide convenience and benefits for children and parents within the educational environment. Here's a clear explanation of how we safeguard children's privacy:

Information We Collect:

Full Parental Control:

ADDITIONAL NOTES

We may update this Privacy Policy from time to time to reflect changes in our practices, service updates, or applicable legal and regulatory requirements. We will notify you of any material changes through our official channels, such as by email or in-app notifications. You are encouraged to review this Privacy Policy periodically for the latest information on how we process and protect your data. Your continued use of our Application or services after any changes to this Privacy Policy constitutes your acceptance of such changes.

CONTACT US

If you have any questions, comments, feedback, or complaints regarding this Privacy Policy, or if you wish to exercise your data rights such as access, correction, or deletion, please contact us through: